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  • I was a member of this Y for a few years, but quit out of frustration with assorted management and staffing issues. (E.g. personal trainers no-showing for sessions, non-enforcement of gym etiquette [I watched staff watch gym users walk on the stretching mats in bare feet - euwww].) That was a few years ago, and I'd been thinking I'd like to join a gym again, so I checked out this one. I figured maybe in the intervening years they had sorted out some of the issues. One of the staff gave me a tour of the place. The new renovations are very nice. But - the spin class has music playing VERY LOUD. Like, crazy loud. Way beyond a level that is safe for your hearing. And you can hear it all over the that level of the gym, even out into the foyer. This was at 7 in the morning, a time when you'd expect the gym to be fairly quiet. In fact the quiet would be one of the main reasons to go to the gym at that hour. I cannot stand extremely loud music on a bad sound system, so I asked at the front desk what the options were for turning it down at least a little. Guess what? There are no options. The spin instructor can play their music at any volume they please and it's tough luck if other gym members are bothered by it. The front desk person kept trying to avoid the issue by suggesting a number of ways I could work around the loud spin classes, but for over $700 per year, is it so much to expect a little peace at 7 in the morning? I should work around the preferences of the staff for a class that I'm not even *in*? Again, this is an etiquette issue. If I had my music blaring on an iPod, I'd be asked to turn it down. But spin instructors have free rein. In the end the front desk actually told me that I should not join the gym. And his attitude reminded me of the bad old days when I used to go to that gym. The staff really couldn't care less if you run into problems. They run the gym to suit themselves.
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