I like the products here, especially for their prices. I super appreciate that not everything is jampacked with sugar, the way that many western baked goods are. I also like the idea of using individual tongs and trays, though I can see that for someone who has issues with germs, you could imagine scenarios where people do not use trays and tongs to select their pastries individually. It's also super adorable to see the older patrons sitting around having a social hour over a beverage and a pastry.
However... As has been noted by other reviewers, the people that run the place are moderately racist. If you're having a bad self-esteem day, don't come here, because they probably don't want to serve you unless you are ethnically homogeneous with them.