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  • I don't give out single stars lightly (note that before this, only 2% of my 469 reviews have been a single star), but I'd give Sushi on Bloor zero stars for their customer service if I could. I've ordered from them on several occasions -- not because their food is particularly good, but because of their close proximity to where I go to school at U of T. And I've forgiven the random spotty service because, hey, with a place like SoB my expectations are pretty low. However, tonight was the last straw. My colleague and I placed an order that was delivered over an hour and a half late, because the person answering the phone had written down the wrong phone number and couldn't contact us when they arrived. Not only was the snafu their mistake, but they also wouldn't offer even a small discount for the cold and congealed tempura and teriyaki they wanted us to take. No thanks. Bad customer service, rude and arrogant receptionist, and not even worth the fair-to-middling quality food they pump out. Sorry, Sushi on Bloor. Never again.
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