| rev:text
| - Point has always been the typical theater experience. The Ultrascreen is nice mainly because of the recliners...or at least it was at first. The staff never did a great job of explaining the new seating policy (assigned seats for the recliners), so some goers get confused unless they're familiar with it. But my main complaint came in January:
Purchased tickets and reserved our recliner seats online earlier in the day. Upon entering the theater, the high school staffers were picking up the area still. We walked up to our row where we stopped because one of our seats had been vomited on during the last show...really?!? It took that long to get it cleaned up in the first place? We debated for a minute whether or not we wanted those seats, but the clincher was when we saw the young man coming up the aisle to clean it - with only a spray bottle and role of thin paper towels...no extensive cleaner, no gloves, nothing remotely safe for cleaning of bodily fluids.
We approached the front desk on the always-packed Tuesday nights ($5 is nice but the teen crowd and constant mess get old fast). After waiting ten minutes to speak to a manager we were told we could be reimbursed but not for the additional online fee. Fine. I asked if we could possibly get free passes for our time and inconvenience, which were hesitantly given. This manager did not seem pleased to be reissuing anything, let alone having to talk to customers while she had other employees to do so. She swiped my credit card but did not hand it back. When I double checked my wallet with my reimbursement receipt I asked if they were finished with the card. This manager responded with a snap, "I gave it to you." I insisted I didn't have it, she again demanded she handed it back. One glance over the counter and I saw it sitting right below the computer. When I pointed it out, the teen employee handed it back while the manager scoffed away.
Obviously I've been to this theater plenty, so I will say the new expansions are decent. The bar is not so much. Aside from the prices (seven dollars for a spotted cow...really?) the service is INCREDIBLY slow. One night had three bartenders working and less than ten customers at the bar, yet it still took a good ten minutes for two beers. I understand the regulations being worrisome from a legal standpoint, but one drink at a time is a little ridiculous, too. We don't want to have to leave mid-show to grab another beer, especially when it takes so long to get them.
Overall, it has its moments - specifically the cheaper priced nights. But with parking being a fiasco, the cleanliness always in question, the ignorant and often rude staff, and the sound quality (like other yelpers, I've also had the surround sound blip in and out several times), I prefer Star and Sundance.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)