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  • Yikes!!! Where to begin, I personally had a bad experience with this place. "Very disappointed". I honestly thought this place was going to be great as their reviews were not bad at all and it was the completely opposite way so here is my advise to you... They charge $150.00 non-refundable just to join.---I wanted to put my daughter on a after school program so "I decided to give them a try" at first their customer service was good.They gave me a tour to the facility and answered all of my questions. My daughter was only attending twice a week as she has other activities plan throughout the week. There was a time she missed a week of classes bc she got sick and I asked the lady that originally help me set up if we could do make up classes and she said NO because apparently I was paying on a weekly basis??? They charge my credit card and my daughter didn't even get to take their activities ( That's not a good way to do business) anyways a couple weeks went by and asked my daughter if she likes the place and the teachers and her answer was "NOoo Mommy" I like my other school better, so I said let's do spring break here while we look for another place... One day as usual I was dropping off my daughter ( They have rooms with glass doors and windows that you can see thru) We were saying bye.. I looked over and saw a crazy teacher shaking a kid really bad, I went over to the front desk and said to the ladies there..Hey you better do something about that teacher, she is getting out of control in there a lady immediately goes into the classroom to check. I told the other lady if you don't believe me check your cameras. I was already feeling very uncomfortable to leave my daughter there. 30min went by and I get a phone call from the director of the daycare center asking me what I saw and also asked me if, I wanted to call the police on the teacher. My answer was NO but definitely to let the parents of the child know what happened to their kid; There was no reason for that teacher to treat that kid the way she did. After I saw happened there I immediately decided to stop taking my daughter there so when I went back to the facility to speak with the director. I was told she wasn't there so, I explained them.. I wanted to cancel my account. They say you need to put a 2 week notice. I said a 2 week notice, I was never told about the 2 week notice this is new to me plus,I don't feel comfortable leaving my daughter here anymore. They did not care took my money kept charging my card even that we were not attending because of that 2 week notice they claimed to tell you when you sign up. ( Beware their system is very broken ). There is better places out there than this one.
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