I read great reviews about this cleaning service on the internet. One thing I like about them is that they do not rely upon harsh chemicals to clean. As far as the cleaning went, they did a decent job with what they cleaned. However, there were several problems: 1) they did not clean all of the rooms and items they had agreed from the outset to clean (I had them several times, and could not get them to consistently clean all rooms and items originally agreed upon); 2) they wore jewelry when they cleaned, which scratched, among other things, an expensive, custom-made, brand-new wood table; 3) they also broke a glass and chipped granite in our kitchen sink. That was enough for us - we're moving on and finding a new service.