This place is a better Panera Bread/Jason's Deli.
The inside is very clean and there are wall and usb plugs at a lot of the tables.
The food felt less "chain restaurant" and more homemade. I've tried a little bit of everything. The chili is amazing. The soups are very hearty. The breakfast is perfect portion size and a very fair price.
I'd give their customer service a strong 5/5.
Just as I was losing hope in the declining quality of chain business casual restaurants, this place opened and saved the day.