Well. I read the other reviews and purchased a vehicle anyway. The number of people buying vehicles and getting work done is huge so someone is happy with Kevin and his staff . I just happen to be a happy customer who will write a review. I got a nice used car. I did have an issue and Kevin and his staff have been nothing but courteous and helpful and fixed the problem. This is a 10 year old vehicle not a brand new one. I am about ready to get an oil change which is free for life and will take it in when I need brakes because those are free for life too. Kevin is always trying to please his customers and I find him to be easy to do business with. I will continue to bring this vehicle to him to repair and have referred friends to him. I met him the day I looked at the car so am not a family friend. Just a stranger looking for honest and fair treatment as a customer. I get that from Kevin and his staff. Stop in and see for yourself before you believe the other reviews.