Keith picked us up and greeted us with a great big smile. He was well organized and knew your name as he welcomed you onto his bus. He was very friendly, welcoming and knowledgeable about the dam as well as the area. He brought us back to the office so everyone could get on the right bus. This was a quick and easy process. They served coffee & tea and had snacks for purchase. I was glad that Keith was our tour guide! We had an amazing trip!!!!