My boyfriend, two of our friends, and I went to Craftsteak for Valentines Day 2010 and it was the worst service I have ever experienced! Our combined bill was over $400 and although the food was delicious it took 25 minutes to receive our drinks and about 40 minutes to finally place our order.
So you might be thinking geez give them a break it was Valentines Day, but the restaurant was not even close to being full. Our waiter always seemed to disappear and leave us with empty water glasses and mixed drinks.
Very disappointed. Next time I will stick to Shibuya that is next store.