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  • I'm surprised this place has such high ratings!! We went here for high tea on a Sunday afternoon and I was appalled at the terrible service and quality of what this entailed. It ended up costing about $75/person for sipping chocolate, 3 mini sandwiches, 3 scones and about 3-4 truffles (that tasted terrible btw). This included an 18.5% gratuity which they are legally not entitled to enforce. The service was terrible and the waitress had no idea what high tea was and kept having to "check" about our options. When we asked for the manager and asked about the automatic 18.5% gratuity he gave us attitude and said something along the lines of "if that's how you feel, I guess I understand since it is Christmas and all" implying that we were broke or could not pay the full tip. After he went to the back to remove the tip, he came back and decided that since it was written on the menu, we had essentially agreed to the 18.5% regardless of the quality of service and turned away and hid from us the rest of the time we were there. Overall, hated the food, hated the service, and especially hated the attitude of the manager. I would never recommend this place to anyone.
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