I had a very positive experience here. The only thing I would say that lowered it a start is that I had an appointment at 12 and I was seated at a booth and was not attended until 20 minutes later. Everyone was very friendly. My nails came out very nice. I was very upset after leaving a negative experience only a week ago prior to me coming here at a place across the street. Lisa listened to all of my concerns and addressed them accordingly making sure I was content with her work. I would definitely recommend them.