I will be honest the buying proses was amazing very nice and helpful. The bad turn has been because I did a return with in the 30 day return policy. I was told to avoid other fees I could bring the merchandise back to the store I purchased it at by the store manager and corporate. When I showed up at the store they refused to take the merchandise and would not take the money for the re stock fee. After fighting with the manager in the store and the people at corporate they made me drive the merchandise 50 miles away to the main warehouse. Then I had to drive back to the store to pay the restock fee cause they would not take the payment at the warehouse. I was told the account was closed in good standing and thought it was done now I get a call months latter from there internal collections department saying I did not make my payment and they show a balance on the account after talking with the store and corporate and the BBB this issue still has not been fixed keep in mind I did the purchase November 2013 and did the return December 2013 and it's almost march 2014 and this is still going on.