I'll begin by saying that I don't usually write poor reviews. We dined at Brishams last night and brought friends that had not been there before. It was Friday and a full house-good for them for being busy! We had a party of 4 and waited 30+ minutes to be seated. I'm okay with waiting-my concern is that there was a corner booth open the entire time. After about waiting 20 minutes we inquired if we could be seated at the open booth and were advised that is was for parties of 5 or greater. The booth could sit up to 5-6 people comfortably. The opposing corner had the same both with only 4 people seated in it. I pointed that out to the hostess, she advised us that those patrons were friends of the owners, so it was approved by him. That's just a huge turn off- the open table was not reserved-yet we couldn't be seated. Would Brishams rather seat their customers in a timely manner at a open table and take over a $100 order or have them leave? From my experience and observations, they would rather them leave. I wanted to leave, the others decided we would wait a little longer to see if a table opened up. We finally got seated and enjoyed dinner with friends but this really left an unpleasant taste in my mouth. The food and remainder of our service was good.
***PS- that corner booth sat empty all night! I think a policy change is in order.