Ross is amazing. I used to have a really cute short hair style but since i moved to Vegas I had not been able to find a really good hair dresser i felt confortable with, until now. Last Saturday i called this place based on the reviews and explained to the girl on the phone my situation, she inmediately recommended Ross as he had cut her own hair for years and done a great job. I showed up and he welcomed me with a smile. To make a long story short, 3 days later i realized i was not confortable with the lengh of the hair cut so i emailed Ross and he welcomed me back in AT NO COST and with the same willingness and kindness like in the begining (many hair dressers would be bitter). I loved the fact that he went along with my picky taste and at the end, he did a phenomenal job. I will continue going to him and would recommend it to anyone.