I come here only because I love their food (particularly their Fettuccine ai Funghi). I am not a fan of restaurants that are madhouses. This place is always at capacity, extremely loud, and everyone is packed into the restaurant like it's rush hour on the TTC. Luckily, if you go in small groups (i.e. a party of two), you shouldn't have to wait too long to get a table. But do be prepared to yell across the table to be heard and your elbows tucked in so you don't bump into someone else. And don't be offended if your server yells at you - s/he can't hear anything either.
The space has a lot of character - it used to be an auto body shop - and it would be so amazing if the place was better lit and not as crowded to truly enjoy it's industrial feel.