My second time, and might be my last. First time they were only open a couple weeks. I was the only person in the place and wasn't greeted when I came in. I ordered a slice to dine in. The employee couldn't have looked less interested in waiting on me. I almost didn't ask about the baked goods but I wanted a cookie. She didn't know anything that was in the cases. I sat down and when she brought my pizza she basically threw it on the table without a word. The pizza was slightly above average as was the tiramisu cookie... So I tried again today. Very friendly server, but a bit overwhelmed. I needed 4 cookies and a slice to go. 20 minutes later, its ready, but 2 of the cookies are wrong. Okay, maybe I miscommunicated so I wanted to buy the other 2 cookies for my friends and the server who is overwhelmed (1 table was leaving with 2 ladies and a single person came in for a slice) told me that the owner would take care of me. I stood at the bakery case for another 5 minutes. The owner was discussing advertising with 2 gentlemen, so I don't know if he knew I was waiting, but 25 minutes is a little excessive for a quick to go order, so I left. There are a lot of pizza places that are comparable or better and I can sacrifice having a cookie. Customer service is important to me and the main reason I am a repeat customer. Talked to people in the nail salon in the same complex and they said my experience is similar to others they have heard. Can't say I'd recommend this place to friends and family based on my two visits.