This is the best experience ever! This was our first visit and we went with friends. It was completely enjoyable and wonderful. They have a great selection of teas and the tiered selections are amazing. The petit fours were delicious, the crumpets were fantastic and when you add the clotted cream and strawberry jam you'll never want to eat any other crumpet type breads without it. The staff was friendly and knowledgeable about every item on the menu. They even have hats that you can borrow to make the experience more Britishesque.
The only thing I could do without was the cucumber sandwiches, not to my liking at all. But, everything else was completely fantastically wonderful!