My 5 star review is based on taste. I really enjoyed my pizza! I had the "Bianca" with pepperoni and it was delicious.
I notice comments talking about customer service which I don't really understand. We went on one of the busiest nights downtown Madison, which was the July Madison Market. While most people were eating from the vendors, we decided to try Lotsa Pizza! The staff was friendly and they were patient with me after I switched my order several times. Like my check-in said, I can tell the staff was new but they were trying!
The portions are big, I ate half my pizza and took the rest for lunch. I plan on returning.