You'd think during the Xmas season they'd have some employees working there. I wandered around looking obvious for someone to help me at the jewelry dept for 10 minutes. Finally found a nice female employee walking through the store and asked if someone could help me. She tried but did not have the keys for the jewelry cases. So after another 10 minutes, she found a woman at another dpt who said loudly, "Well he's going to have to wait!" I explained I had already been waiting 20 minutes. "Well do you want to buy something!" I said, "Yeah, that's what I'm doing here." So I just walked out and they lost a sale. I had already picked out what I wanted, I was just trying to pay for it. Won't be going back there anytime soon, that's for sure. Completely ridiculous. Every other store I went to that day in the mall was fully staffed and although there were lines and the stores were busy, the staff were nice and working hard.