They have a great wave pool but unless you get a cabana, you need to be there before 10am. People will go down and put a towel on a chair and leave it there all day and some times never come back. The staff goes through and grabs some towels off chairs occasionally but there doesn't seem to be any method to the madness as they'll grab a handful and never come back to the area. If you're thinking about staying here for the pool, don't bother. The are too many negatives about the hotel to offset a pool that you have to rent a $250-500 cabana to use