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http://www.openvoc.eu/poi#funnyReviews
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  • Sunwing books with terrible hotels that are falling apart and or have terrible entertainment and food. They don't care who they are affiliated with and will send you anywhere if you pay for it. They left our group stranded in Havana when we had flight issues. The room they left us in had no A/C no tilet seats or soup and all food/ water services were CLOSED. They gave us NO UPDATES/ INFO. people were getting sick and crying that they were so hot and tired but still no one from Sunwing showed up. When they returned us to Toronto sue to weather issues, they did not respond when I tried to cancel my trip. I could not get a refund for the trip even though I was so ill from all of the flying around/ misinformation/ lack of food and sleep. Phone lines were blocked so I had to go on the trip even though I was sick. I called them numerous times and did not get through. Despite all of the chaos/ not being able to use my cancellation insurance (which I bought separately from them) they offered me a $300 travel voucher...like I would ever travel with sunwing again! This was my 2nd of 2 bad vacations with them and I WILL NEVER DEAL WITH SUNWING AGAIN. THEY SHOULD BE SHUT DOWN!
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