Ok. Well last night was horrible. It started off ok. We arrived waited 20 mins at the door then were taken to our table.The table I purchased was advertised for 12 guests at a cost totaling $1483. When we sat down it was only prepped for 6! No way to seat 12 comfortably. 6 glasses for drinks & 6 for champagne! So we order Drinks and mixers and we're ready to start the night. I ordered 3 apple Ciroc and one grey goose. So out to the table comes two big apple Ciroc one small Apple Ciroc bottle and a regular vodka. I ask the girl about it and she apologized and brings the regular size Apple and never returns with grey goose. She pours our drinks which I have to help with because her arm is broken and she's struggling opening bottles and pouring them. As the night goes on we basically never had a waitress again we never had refill on mixers never had more cups no ice everything was empty all night we had to go to bar and ask for cups which they didn't have and ask them to fill up our empty cranberry craft, pineapple bottle, and orange juice bottle, And then ask Another table to use their cups. We ordered food that never came and to top it off we had no champagne ever it never arrived! We had no toast for the New Years count down! Waitresses would occasionally walk by and if we asked for something we needed it never was delivered back. The total price included mandatory tip. This establishment was completely unprepared for the New Years event and sad the patrons were the ones who had to suffer on such a special event for many!