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  • One of the girls in our group was able to get us an employee rate, and we asked for an early check-in, but they had a king size bed reserved for us. We asked to be switched to a room with two double beds, as we needed the additional sleeping space, and were told that the room would be ready for us by 3-4 pm. Since it was 2 pm at the time, we didn't mind, so we changed to our swimsuits in the lobby restroom, and headed to the pool. The pool was packed with lots of people, and was a blast. By 5:30 pm, we were beat from all the drinks and sun, and were hoping to check into our room to relax and get cleaned up for the evening. However, our room still was not ready. The front desk person said that they would put an expedite on the room. Annoyed, and tired, we went across the street for some food to kill some time. Finally, we received a phone call, and were told that our room was ready. We had left our luggage secured with the front desk, and asked them to deliver it to the room. This was quite a mistake, as it took a LONG time for it to be delivered, and we needed our toiletries that were packed in our bags. Later on, we asked for extra blankets and towels, and each request took a while. So if you need something from the front desk, be sure to expect a good wait time. Also, the bars and clubs in the area are pretty loud with music and people, so you might want to request a room that's on a higher floor---the noise outside didn't bother us too much, since we went to bed late anyway. All in all, the room is clean and well-decorated, the beds are a lot firmer than we would have expected. And the service is mediocre. I'm glad we got a killer deal on the room, because if we had paid the full price of at least $400 on the room, I would have been very unhappy with the level of service we were receiving. You definitely can't beat the location, since everything you need is right outside the hotel. And also, they charge $15 if you decide to use the overnight parking.
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