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http://www.openvoc.eu/poi#funnyReviews
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  • After cracking the screen on my 5c for the 10th time I found this place. Very fast and easy and things went great. The guy had great customer service and super cool. Then my repair started to pop out just ever so slightly, so I ignored it. I have been waiting for my new phone in the mail and just wanted to get this black hole of a phone out of my life. Then the screen really started to come out and this was only about 1-2 weeks after the repair. I tried just to push it a little in the corner and see if I could pop it back in and CRACK. The corner of the screen cracks. I called and all I got was a ring around of answers to finally be told to bring it in so he could decide. When I get there it's a different guy from the first time and he looks at it and says it's my fault and nothing he could do. I'm sorry but in the world of customer service you don't say it's a customers fault. YOU guys did the repair and it was faulty. I tried to fix something you lacked on and replacing it is now my responsibility? He fixed it for the "price of parts" which I doubt was $40. I just feel like if you give a bad repair, the customer doesn't need to be responsible for that. If I went to get my tires fixed and the tire was coming off would that be my fault if something happened? I am not happy with this business and I will be letting people I know who I referred to them to take business elsewhere. And to make it all better the new repair that was done is popping out again. STAY CLEAR OF THIS PLACE.
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