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| - If you are reading this, my guess is you are most likely go to or connected the the Asian/Chinese church in Chandler (where they get most of referrals). If not, you should be another angry customer or will be one soon. This shop charges excessive cost on parts!! Not to mention their bad attitude once they noticed you actually knew something about cars. The owners are 2 married Asian couple. I always knew car shop is a shady business, so I had a impression that I could avoid getting rip-off using mechanics who speak my native language and he will be honest with me and all. Well... BAD IDEA and probably the worst decision I ever made! I visited them a total of 3 times because I live very close by. Each time I learn something new about them and that's it. No more business from now on.
Gary is the mechanic and his wife is the helper. He seems like a nice guy but her wife is a total-bxxch. Every single time we walked in to the shop, she would tells us our car is very old (199X) and XXXXX is not a good brand. This upset my wife very much because this car is her baby. I mean WTF, who doesn't want to drive new car? If everything is perfect and all I need is an oil change and tune-up, why make you think I would come to you?!
Not only that, when it comes to quotes, labor and part prices. She always steps out and take over from Gary. She would tell me how hard and rare to find parts for our "old" car. Then, she would call the next day tells us she "finally found it". She will at least double or even triple charge ANY parts you'll need. Trust me on this! She will refuse to use the parts you can buy, tells you Autozone suck badly and advertise their "Quality" part and lifetime warranty (who doesn't offer lifetime or 1-3 yrs nowadays?! PLEASE, go home to check part prices online and visit other shops!
If you are not listening to me and still want to go with them because either you have too much money to give away or you trust these referral from your Asian Church... fine but please, get more quotes from different shop. Listen to more people, see what's out there. I personally knows car more than majority of people and I can tell who's a rip-off and who's not. If you ended up using them for whatever reason, remember - she will tell you that you need a $100-$200 tune up before they are able to find out what's wrong with your car - tell her NOT to fill any Windshield Wash for you because she would put some kind of dish washing soap in there and ended up all bubbly when you spray the windshield. She done that to our car, it was VERY NASTY!
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