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  • I am reviewing the pediatric AZOPT and it was in 2010-2011 that I had a child receive therapy here. My child was an early preemie and got sick very easily, running high temperatures all winter long his first year. It was a hard, stressful time and he had both physical and occupational therapy once a week...but he would spike temps of 102-104 degrees and I always would call the office to leave a message if he was too sick. I ended up getting a nasty call from Teri...would they rather I bring a child with a fever and expose other children??? After that I noticed that I would get the rude silent treatment from both the receptionist and very obvious snobby treatment from Josh. I was a few minutes late once and I apologized to the therapist profusely...and around the corner Josh whispered something to her and she whispered back, "But its not like she was a half-hour late!" This was not the first time I heard Josh, Teri and other therapists there gossiping about parents. And according to the speech therapist my son was seeing, other parents also told her about how rude they were treated, even being called ghetto as well (it was a Hispanic mom who didn't speak English well but understood it). I did notice that some parents and kids were treated better than others and it was obvious there was a cliquey attitude there, but I just ignored it and figured as long as my son was getting therapy I can handle it. However, the last straw came when we walked in, my son was toddling happily and Josh, the therapists and receptionists who were standing around the lobby looked at him like he was an alien. No hello, nothing, just frowning at him. They had some Halloween goodies for the kids and made a big show of giving them out, but very pointedly didn't give one to my child. I know that seems petty but considering all the negativity I had had it...be rude to me and I can take it like an adult, treat my sweet innocent little boy like he's a subhuman....forget it. I went home, called his DDD caseworker, told her the story and that I was absolutely done with AZOPT. I called them and told them that we would no longer be clients, the snippy receptionist said, "Fine" and hung up. We now go to Wee Care and love the therapists and friendly positive atmosphere there (yay for George!). I noticed the building that AZOPT was in was up for lease (my doctor's office is across the parking lot)....maybe they moved but I wonder if they just didn't run off most of their clientele. I know I made sure the DDD knew how rude and unpleasant they were. Glad to have seen the last of that place.
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