Really excellent staff and overall vibe. Dr. Kochar was very professional in performing my eye exam. Jacky helped me order a specific pair of Prodesign Denmark frames while keeping the price competitive to online prices. And both Kyle and Kinnard were extremely helpful with followup fitting and making sure I left comfortable and informed. I don't visit an optometrist or purchase new frames very often, so I have little to compare Glass Monocle too, however they really do a great job here. Cheers!