Here's the thing about this place: if you're looking for quality Chinese food and service? Turn right around and walk out that door. The only really good things here is the congee, and for some reason, people are so surprised by that. Hello guys, it's in their name.
I have been here half a dozen times for non-congee related meals and they were slapdash at best. It wasn't disgusting but you might as well have gone to the other side of the plaza and gotten the hot foods at B-Trust. If you don't eat Chinese food that often, you won't know the difference.
However, that being said, their congee is delicious and seriously cheap. Around $5-8 for a sizeable portion and if you're just getting it to go (like me) it'll be ready in less than 5 minutes.
But yeah, don't expect quality service here. Or food. Except the congee.