ZERO ZERO ZERO stars are what they deserve. Our son was tragically murdered in one of their rentals in Maricopa, AZ. We were in contact with them as soon as possible as well as our lawyer. Even though they were working under abandonment laws, they claimed they would work with us. However, they filed for abandonment the very first day possible. They changed the locks even though there was time left on the rent he had paid and denied us access for over a month. They cleaned out his refrigerator and chest freezer and took us to court for abandonment. It wasn't a case of him voluntarily leaving and choosing not to return to the property, he was murdered in the garage! After finally giving us access several days before court, they stated they could change the locks after a certain point and take control of the contents of the house. We settled out of court in their favor just to maintain access to the house and have time to remove all of his possession.
A little compassion would have gone a long way and I would NOT, under any circumstances, recommend using this company or renting any of their properties!!!