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  • This is a new store in my favorite local shopping mall so I had high hopes. Annoying: The clothes racks are all over filled and hard to browse through without two free hands. I broke a few coat hangers trying to push clothes apart. The clothes selection is not really my style. I find a lot more next door at Ross. Customer service? None- not one person came up to me in the entire two hours I shopped. Fitting room experience- (Me with a cart filled with clothes)- "How many items can I bring in?" Employee- "I don't know. I think 9?" (Well could you find out?!) After trying on the first nine items and showing the fitting room employee that the rest were all bathing suits, she didn't say a word. I grabbed the handfull of bathing suits and soon discovered that the top and bottoms are connected with security tags so you can't try them on!!! What????? I was getting really frustrated because there was NO air in the fitting room and it was hot!! I tried on a few bathing suit tops with the stupid bottoms and tags hanging from them and then tried on the bottoms with the tops and tags hanging. I have NEVER experienced this nonsense in all my shopping. When I walked out of the fitting room and handed the four young employees, who were just standing there, my unwanted bathing suits, I told them I couldn't even try them on. One girl said, "You have to ask one of us for the key to take off the tags." NOW you tell me??!! Overall this was NOT a good first shopping experience.
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