I have been coming here for 10+ years and have very mixed feelings about this place. Half of me loves it and the other half really dislikes it.
Pros:
-It's a full service car wash so essentially I drop off my car, and they do everything.
-They do a pretty good job. Attention to detail is lacking sometimes, but I think it acceptable especially since I'm not really paying for a detailing.
-There is an air-conditioned shop where you can sit and wait or purchase an accessory for your vehicle.
-Prices are very reasonable, especially since they do all the hard work while I'm doing other things like writing this yelp post.
-They have a stamp card for a free car wash after a certain amount of washes.
-They allow for you to charge extra on a debit/credit card to get change for tipping staff members as you see fit.
-They have a raincheck policy.
Reasons to for mixed feelings:
-The staff is a hit or miss. You'll meet multiple staff members throughout the entire process. Sometimes they're really friendly. Other times they're not.
-Sometimes they'll have someone inspect your windshield and if there's a chip, they'll try and convince you to get it fixed. The idea itself is ok. What's unacceptable is the salesperson can be aggressive sometimes and that really annoys me.
-The wait can be long. It's usually the shortest wait mid morning or mid afternoon, averaging about 20-30 minutes. During peak hours, it can be 40+minutes.
-Sometimes they'll forgot things included in your selected car wash, such as dressing for the tires or air freshener. You have to pay attention to what they're doing.