I called to find out how many people were waiting because I take me and my 3 sons at once. The man who answered the phone was extremely rude, stating "either I'm coming in or not" and refused to give me a head count before hanging up on me. I went ahead and drove down anyways. Walking in, I saw 3 people inside (I live around the corner, so this was not more than 5 minutes after the phone call). When I asked the gentleman if he really couldn't have just told me 3 people were waiting, he continued to be rude, although now defensive, since I don't think he expected me to actually come down. He said counting heads wasn't his job.
For the price of the haircuts here being so much more than most places around it, it seems ridiculous that customer service can't be a little more reasonable. We will not be returning, as we don't believe in paying money to people who feel like doing their jobs is doing a huge favor us to us and we should be happy enough for that.
I would not recommend this shop to anyone. The pricing being 3 times what it would be to walk across the parking lot to Great Clips is not worth the extremely rude service we were treated with.