This shop is under new ownership and isn't as good anymore. I have had many items framed there over the years but my most recent experience with the new owners was not too great.
1. I took a large print to be rematted. The new owner tried to sell me everything he had, such as a new frame (because this one has a scratch), new glass (because this one glares), triple matting (which I went for). I just felt like I was the subject of too much selling. It wasn't pleasant.
2. I requested to have the print delivered and hung. The owner said he knew a company who could do that and we agreed on a specific date. On the morning of that date, I called to find out when the person would be coming. The owner: "Oh, I was going to call you. That company doesn't return phone calls."
I wonder if he really was planning to call me because in the two week period between order and delivery date, he never did. Needless to say, the picture didn't get delivered or hung that day.
The owner did set me up with another company who delivered it, hung it and did a fine job. But I think I will find a new frame shop.