I always get fast and friendly service at this location. The people that work here seem genuinely interested in helping you and ensuring that your experience is a positive one. They are efficient and knowledgeable. If you aren't certain of your options, they'll spend the time to go through them with you. If you aren't certain the best way to pack something for shipping they will give you guidance or better yet do it for you. If you need packing supplies, you'll find them all here. If you need something notarized and don't mind spending $2 per signature, they'll do that too. Just a hint though...if you go to your bank for your notary services, it's likely free. I've not used them for this, but it appears they make keys here too. Lots of services are packed into this small space and you get them all with a smile and a cup of patience!