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- Parking is insane. Yes, they added valet, but it's usually five cars deep to pull off. Also, even if you want to temporarily park in one of their To Go parking spots, it's congested to the point where I've driven away out of annoyance. Not a good sign, when your customers who actually really want to eat there will drive away out of frustration.
- The line to order. Seriously guys, can't you just have table service!? To be fair, they DO have full service in the restaurant during dinner, but for lunch and breakfast (when they are generally most busy) you have to wait in line between tables and shelves overflowing with expensive knickknacks just to order your meal.
- Now after your order, you have to wait around AGAIN to pick up your food at a separate area, shoved in the corner where there are constant staff members leaving and entering the kitchen, the coffee bar, and more shelves filled with trinkets all smashed together with hungry customers waiting for their food. Ugh. Hate to sound like I'm just complaining here, but TRUST ME, it's obnoxious.
If you do visit, go for dinner service only, where you can enjoy your meal as a server will wait on you.
Now on the bright side, their chocolate walnut cookie and chocolate pudding is to die for. Also, I love the avocado pizza - Be sure to add prosciutto.
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