Terrible!
I'm pretty sure I am the apartment above Serena R's review. The time frame matches up well.
I moved in around August 2010 to a first floor apartment (with a lower level Apartment below me) Within the first weeks of my arrival, maintenance people were at my door nearly every time I tried to shower.
I'm a young girl, living alone, with guys unceremoniously entering MY HOME every time my shower leaks! Originally, they tried to convince me I wasn't closing my shower curtain... but then a started collecting crocks full over debris and water from behind the shower plumbing access door. THEY tried to convince me that cups full were purely pipe condensation. It took 6 months for them to resolve this situation. At one point, they even asked me NOT to use the shower.
A year later, the ceiling in my bedroom began to leak. The wall began to crack and before long a grotesque, pink mold covered the backside of the layers of tan paint that fell from my walls and ceiling. I was spending most of time out of town with a family illness when I noticed this happening. When I stopped by the office to pay my rent, I talked to 3 people about what was happening... nothing was corrected UNTIL they started showing my apartment to potential tenants.
I used my apartment as essentially a storage unit until my lease expired.