Friends often tell me how much they love the pizza here, but I find it to be pretty average. The sandwiches are OK, too.
My main gripe about this place is the service. I find it to be slow and almost non-existent on some occasions.
On my last visit (it was an early Sunday afternoon, we were the only table), the waitress brought us water and menus but then for the next 10-15 minutes sat behind the bar (messing around on a computer and/or her phone) and didn't bother to ask us if we were ready to order (even though we had closed our menus and placed them aside.
We told her we were ready, and she came over. After she brought us our food, she disappeared and didn't come back until we were finished eating (by then, our glasses had been empty for awhile).
I've had problems with the service at the Queen Street location, too. It seems like every time I go I'm served by someone who has little experience.