I've just spoken with I Repair Plus, Scottsdale for the first time after being referred by my AT&T store. It's been a long time since I talked with someone as helpful as they were. Had to order a battery as mine is older and will be called when ready. Sounds to me by the "negative" responses posted here that everyone ought to stay away from Groupon...heard more problems with them than with the repair places with good reputations. Looking forward to working with these folks.