Having kind staff only gets you so far when you don't know what you're doing. This place is way more pricey than any other tsc but the overall quality is NOT worth it. And they tend to mess up on something everytime. One time I got a smoothie with almost 2 inches missing out of it but the wait was so long I took it anyways. I would recommend the tsc on lake mead and buffalo, WAY better price and food is consistently delicious.