This is still one of my favourite spas mainly because of the beautiful low key setting and that every time I go there, I'm pretty much the only person in the spa so it's a wonderful get away from the city. They always have a great selection of magazines and everything is tidy and well maintained. I also love the selection of Morrocan Oil shampoos, conditioners and body lotions they have in the change room in addition to being able to choose from Elmwood's signature line. The receptionist who's at the front is also starting to grow on me - he's actually quite friendly and down to earth and always helps me with the tea station, in addition to always having a smooth check out process.
The only thing I struggle with is that the quality of the services every time are a bit lacklusture. I had a 80 min aromatherapy massage which was on special for $125 which was a great rate. The RMT himself was very friendly, warm with great bedside manner, however, the massage itself lacked any pressure (and I gently asked a couple times throughout for more pressure) and similar to the last massage, was really just light brushing strokes. He showed me a few stretches at the end to help with tension which I thought was very thoughtful. Given that the last massage was very similar in that there was almost no pressure, I'm starting to think it may be just the style adopted at Elmspa for massages. However, I will say that the rates here are very competitive (similar to local spas without nearly the same range of facilities) so as long as you manage your expectations, you'll be very pleased with this experience! I would return but will continue to search for a RMT I like there.