These guys are all crooks. The first tech put in my window while I was at work. I did not notice all the damage on my hood and trim until the following day as I leave at night. The glass was defective so it was replaced without issue. I reported the damage to the second tech who took pics of it and stated his manager would take a look at the damage that "might have happened." I just bought this car and I am very annoyed by their work.