After reading the reviews, I was nervous to purchase new couches at Ashley HomeStore. However, I had a decent in store experience. The salesman I worked with limited his pitch after I told him that I planned to price match everything online, which I was able to do for each piece that I got. As far as I was told, they cannot go lower than the price match as long as it's a better deal that any other deal they are running. I was a little disappointed, but I was able to negotiate two free throw pillows as a part of the deal. He helped me measure each piece, as the measurements listed online were a little off. I had no issues with delivery. The pieces were delivered on the day I selected, in show room condition. Overall a good experience up to this point.