Quality Garage Doors was originally sent us by our home warranty company. The first trip to our house was good until last week when our garage wouldn't open. After investigating it had not been calibrated. Called company back and they said they would fix it no charge. They advised they would come out this Saturday from 12pm-4pm. My fiancé waited and waited. Finally started calling them several times starting around 3pm as we were getting concerned. No one answered, kept getting voice recording although it says they are supposed to be open till 4:30pm. Like you, our time is valuable especially around the holidays. We wasted an afternoon waiting on this company just to be no showed.