Wonderful! The staff is kind and friendly. My dog had never been to a groomer before and I was a little worried how she would handle it. Groomer Amy was amazing, took her time with my timid dog and catered the experience to my dog as not to scare her off from future visits. My dog did a great job and was super happy when I came to pick her up. Might have been the treats and friendly staff, but she was not ready to leave :)