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  • I'm a huge Apple fan, and have been for years. Visiting this store reminds me why I continue to choose Apple products over any other tech company. I've been to the Summit Mall Apple store multiple times in the past, and every time I'm always greeted by super friendly and helpful staff. As a college student studying public relations, my computer is my life. This means if something goes wrong with my computer, I have to stop everything to fix the issue. I've never felt as if the staff have tried to sell me something I didn't need, or given me misleading information. In fact, each time I've visited the staff members have always worked with me to save my computer and phone on the brink of breakdowns. Everyone who I've worked with previously proved to be outgoing, and answered any question I could come up with. During my last visit one staff member even stayed late to help me back up my hard drive after my computer had crashed and failed. In my opinion, Apple continues to prove that great customer service goes a long way. I will continue to visit this store any time I have issues.
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