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  • My husband and I have ordered from Barros religiously since we moved to Arizona. When we moved to the Foothills we were thrilled to see a Barros just down the road. The delivery times are way better than pretty much any other chain and we've pretty much never had an issue with the food. Well that stops today. I decided to try something different since I was home alone and I've always been curious about the "White with Ricotta & Tomato Pizza". I call and get some smart-alec teenager on the phone who proceeds to tell me there is no such thing on their menu, he doesn't know what Ricotta cheese is and I must not be on the right website. That's right, of course it's me because I only had to go through like 3 people saying Barros before I could try to place my order. I gave up and placed an order through someone else and called back for a manager. Some dipstick picks up the phone and again proceeds to tell me there is no such thing, they've never had anything like this on the menu. So I say "humor me pull up your website menu." Ta-da there it is, then I find out I'm not even talking to a manager because he conveniently isn't there and it sounds pretty close to the moron who told me he didn't know what ricotta cheese was. Bottom line, like I just told these kids, bad customer service will screw you every time. Good thing I'm not that big on pizza but the good news is I can get it elsewhere and it is better.
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