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| - I've twice been to Alta Vista, once for a routine 'MY LITTLE ANGEL HAS A COUGH!' check up and once, unfortunately, for an emergency. In addition to their great hours, their front desk staff has always been friendly and helpful in setting up appointments, answering questions, and discussing where I might find the cheapest price on my dogs' prescriptions.
I saw Dr Capozzi on my first visit and, when my emergency rolled around a few months later, I asked if she was available to treat my dog because she had some familiarity with him. Unfortunately, she was working nights but Dr Peterson was in the office. I can't give enough kudos to Dr Peterson for the way she handled my situation. In retrospect, while it was an urgent matter, my dog probably wasn't having the kind of immediate emergency that vets regularly deal with. Still, Dr Peterson didn't blow off my reactions and, frankly, really took control. I appreciate that she listened to me explaining all the details I could share (probably numerous times) and explaining the process to me.
My dog ended up staying with their clinic for a day and I never worried that he wasn't cared for. When I visited him that evening, a tech came in and shared an abundance of data with me and really seemed to be familiar with my dog, rather than just reading off a chart. I was able to take him home the next day and received follow up calls from their office, including one direct from Dr Peterson, inquiring about my dog's recovery. On top of all this, I'll say the price is typical there which, for their service, is a steal.
As good as it gets, indeed.
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