There's nothing to make me dislike this place, but also nothing really to make me like it. The place is nice looking, though it feels a bit contrived, service is usually somewhere between apathetic and friendly, and they have a good food selection I think.
The coffee should be good, but the two times I've been in I haven't really been impressed. The second time I was there, instead of there being a healthy layer of crema on top of my americano, there were crema-coloured bubbles, Starbucks-style. Maybe with the new Dark Horse a short walk away, they'll step up their game a little bit.