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  • We booked a car with them through Priceline. On Priceline they went by the name Economy Rental Car so my husband and I were very confused when we arrived at the office. I read a lot of negative reviews saying that people didn't know they would have to take a shuttle from the airport and then an additional shuttle to their office, but Priceline made it very clear that it was a double shuttle, so that was not unexpected for me. However, when we arrived at the rent a car station we didn't realize we had to call to have the second shuttle come get us. When I first called it rang for 2-3 minutes until it went to voicemail. I left a message and continued to wait. We saw a van drive by with economy written on the side, but they didn't even pause! So we called the rental office back and someone answered and said they should be out there, but when I told her that we saw the driver go past she said "oh, well it will be like 17 minutes before they're back." It was pretty frustrating and overall took about 45 minutes from the time we got off the first shuttle and got to verve. The only reason I am giving them two stars instead of one is because during our drop off we had a chance to meet one of the owners and he actually was the shuttle driving back to the rent a car place. He was very nice and apologetic and seemed to really listen to our concerns.
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